1. Introduction and Scope

Welcome to Listcapsuleroms.sbs, operated by Listcapsuleroms Ltd. ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, process, and protect your personal data when you visit our website, interact with our content, or communicate with us through our contact forms. We are committed to safeguarding your privacy and ensuring compliance with applicable data protection frameworks, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Data Collection Practices

We collect information through several mechanisms during your interaction with our site:

  • Information You Provide Voluntarily: When you utilize our contact form, you provide explicit personal data including your name, email address, and the contents of your message. We process this solely to address your inquiry.
  • Automated Log Data: Like most web servers, our hosting infrastructure automatically records basic request data. This includes your IP address, browser type, referring URL, time of access, and pages viewed. This data is utilized strictly for ensuring network security and diagnosing technical issues.
  • Cookies and Tracking: We deploy cookies to track user consent preferences and analyze site traffic patterns. Detailed information on this collection is available in our dedicated Cookie Policy.

3. Purpose of Processing and Legal Basis

Under the GDPR, we must establish a legal basis for processing your data. We rely on the following:

  • Legitimate Interests: To maintain the security, performance, and stability of our website (e.g., server logs).
  • Consent: When you submit a contact form or accept non-essential cookies via our consent banner.
  • Legal Obligation: If required to retain data to comply with statutory requests from law enforcement or regulatory bodies.

4. Third-Party Processors and Data Sharing

We do not sell, rent, or trade your personal data. We utilize trusted third-party service providers (processors) to host our website, manage our email communications, and provide anonymized analytics. These processors are contractually bound to process data only on our instructions and to maintain stringent security measures. We do not integrate social media tracking pixels or third-party advertising networks that track your behavior across other domains.

5. Data Retention Periods

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Contact form submissions are retained for a maximum of twelve (12) months after the inquiry is resolved, after which they are securely deleted. Server logs containing IP addresses are rotated and permanently purged after 30 days unless required for an ongoing security investigation.

6. Your Privacy Rights (GDPR & CCPA)

Depending on your jurisdiction, you possess significant rights concerning your data:

  • Right of Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You may request corrections to inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): You may request the deletion of your data, subject to legal retention obligations.
  • Right to Data Portability: You may request your data in a structured, commonly used, machine-readable format.
  • Right to Object/Opt-Out: You may object to data processing based on legitimate interests or withdraw consent at any time.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to all verifiable requests within 30 days.

7. Data Security

We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes utilizing TLS/SSL encryption for all data in transit and enforcing strict access controls on our server infrastructure.

8. Contact Information and DPO

If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer at:

Listcapsuleroms Ltd.
Company No: 14092837
74 Lumen Way, Illumination Park
Bristol, BS2 8QZ
United Kingdom
Email: [email protected]